Amsterdam based SaaS company that develops, supports and licenses white-labelled customer community platforms to large European B2C enterprises.
Product includes discussion forums, ratings & reviews, reward management, research and co-creation and Facebook integration.
Insided hereby improves customer satisfaction (lower churn and higher net promoter score) and reduces the cost to serve the customer (call deflection).
Main verticals are TMt< and Consumer Tech.
- Robin Van Lieshout